STORE POLICY
Sovereign Spirit Customer Care Policy
At Sovereign Spirit, we believe in conscious fashion and soulful service. Our mission is to ensure every part of your experience—from browsing to wearing—is filled with ease, care, and integrity.
Support with Heart
Our customer care team is here to help with sizing, orders, or any questions you have. Reach out anytime on our contact page. We aim to respond within 24–48 hours, Monday through Friday.
Easy Exchanges & Returns
Due to the nature of print on demand returns and exchanges are difficult for us. With that said, we will 100% try our best to come up with a fair solution. Visit our Returns page for full details.
Order Fulfillment & Shipping
We process orders within 5-7 business days. You’ll receive tracking info as soon as your package ships. Shipping timelines vary by location, but we do our best to get your pieces to you swiftly and safely.
Respecting the Earth & Each Other
We stand for sustainability and sovereignty. That means eco-conscious materials, mindful production, and kind, respectful service. Please see product description to see exactly what materials are used.
Thank you for being part of the Sovereign Spirit journey.
Privacy & Safety
At Sovereign Spirit, your privacy and safety are sacred. We’re committed to protecting your personal information and creating a secure shopping experience.
What We Collect
When you place an order or sign up for our newsletter, we collect your name, email, shipping address, and payment details—only what’s needed to fulfill your order and communicate with you.
How We Use It
Your information is used solely to process orders, provide customer support, and occasionally send you updates or special offers (only if you opt in). We never sell, rent, or share your data with third parties.
Payment Security
All transactions are processed through secure, encrypted payment gateways. We never store your credit card information.
Your Rights
You can request to view, edit, or delete your personal data at any time. Just reach out to us on our contact page.
Cookies & Tracking
We use cookies to enhance your browsing experience and understand how our site is being used. You can control cookie preferences in your browser settings.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments